Privacy Policy

This Privacy Policy applies to all visitors and users of intellisecure.co (the "Site"), operated by Nia Pte Ltd ("we," "us," or "our"), a company registered in Singapore. This Privacy Policy explains how we collect, process, and protect personal information from individuals who access and use our Site. By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Site.

1. Information We Collect

We collect both personal information (data that can identify you as an individual) and non-personal information (data that cannot identify you). The types of personal information we may collect include:

Contact Information: Name, email address, phone number, and mailing address.

Demographic Information: Gender, occupation, and other similar details.

Payment Information: Credit card number, billing address, and related details (processed through secure third-party payment processors).

User-Generated Content: Comments, reviews, feedback, and other content you may submit on the Site.

Technical Information: IP address, device type, browser type, operating system, and other related details.

Cookies and Tracking Technologies: We use cookies and other tracking technologies (such as web beacons) to collect information automatically, which may include browsing history, page interactions, and preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve the Site and its services.

To process and fulfill your orders, requests, and transactions.

To communicate with you about your account, orders, services, promotions, and customer support.

To personalise your experience on the Site based on your preferences.

To monitor and analyse Site usage, performance, and user behavior.

To comply with legal obligations, resolve disputes, and protect our rights.

We will not use your personal information for purposes other than those described in this Privacy Policy without your explicit consent.

2.1 Marketing and Newsletter

Newsletter sign-ups are sent to a dedicated address (newsletter@intellisecure.co), separate from general enquiries (contact@intellisecure.co). Subscriptions require explicit consent on the form, FormSubmit captcha verification, and manual confirmation before you are added to any mailing list. You may unsubscribe at any time by replying to a newsletter email or contacting us via the contact page.

3. How We Share Your Information

We may share your personal information with trusted third-party service providers who assist us in operating our business. These third-party providers may include:

Payment processors: to process transactions securely.

Shipping providers: to fulfill orders and deliveries.

Marketing and analytics providers: to analyse and improve our marketing efforts.

We ensure that these third-party providers only use your information to the extent necessary to perform their services and are required to adhere to appropriate security standards.

We may also share your personal information in the following circumstances:

Legal Requirements: To comply with applicable laws, regulations, or legal processes, such as responding to subpoenas or requests from government authorities.

Protection of Rights: To protect our legal rights, privacy, safety, or property, or that of our users or the public.

We will never sell, rent, or disclose your personal information to third parties for their marketing purposes without your consent.

4. How We Protect Your Information

We take reasonable precautions to protect your personal information from unauthorised access, disclosure, alteration, and destruction. Our security measures include:

Encryption: Secure protocols (e.g., SSL/TLS) to encrypt data during transmission.

Firewalls and Secure Servers: Industry-standard practices to safeguard the Site and our infrastructure.

Access Control: Limited access to personal information on a need-to-know basis.

While we strive to protect your data, please understand that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

Under the Personal Data Protection Act (PDPA) in Singapore and other applicable privacy regulations (e.g., GDPR for EU residents), you have the following rights concerning your personal information:

Access: You have the right to request access to your personal data that we hold.

Correction: You have the right to request corrections to inaccurate or incomplete personal data.

Deletion: You can request the deletion of your personal data, subject to legal obligations.

Restriction: You can restrict the processing of your personal data under certain circumstances.

Objection: You have the right to object to the processing of your personal data in certain situations.

To exercise these rights or if you have any questions or concerns about your personal data, please contact us using the information below.

6. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our business practices, legal obligations, or technological advancements. When we make material changes to this Privacy Policy, we will notify you by posting an updated version on the Site or by sending you an email. Please review this Privacy Policy periodically to stay informed of any updates.

Your continued use of the Site after any changes to this Privacy Policy will be deemed as acceptance of the updated terms.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

Email: contactintellisecure.co

Phone: +65 9180 1882