Case Study

Healthcare - Malware Investigation
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Industry

Healthcare

Service

Incident Response

Client

Confidential

Challenge

Investigating and Eradicating Malware from a Healthcare System

An independent healthcare provider in Australia faced a severe malware attack, impacting 600 workstations and operational servers. We determined the malware entry point was through a compromised remote desktop and malicious website. Despite extensive damage, including to online backups, we swiftly contained the threat, stopping further spread and initiating recovery processes to restore operations.

Our team of experts conducted a thorough investigation, removing over 300 malware instances and deploying enterprise-grade antivirus, firewalls, and monitoring systems. All servers were hardened to prevent future attacks, and lost data was recovered by our specialists. Our swift response ensured the client resumed operations across 26 centres, safeguarding patient care and improving their security posture to mitigate future risks.

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